Social Media Associate, Venmo

Social Media Associate, Venmo at PayPal

$ Confidential

Who we are: At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

Job Description Summary: Venmo’s Social Team supports the growth of the business by inserting the brand into culture, driving awareness & engagement at scale, and fueling customer acquisition and advocacy via inspiring content and innovative platform tactics. The Social Media Marketing Manager is both a creative and a strategic role. You’ll help shape our global social strategy, bringing the Venmo brand to life in new and creative ways and scale our reach and engagement across channels. The role is highly visible within the organization and requires collaboration across marketing, comms, product, customer support, legal, compliance, and risk. You will be the key point of contact for high-level stakeholders, external agencies, and partners—and you will report to the Head of Social. The ideal candidate for this role is clever, creative, and has a passion for leveraging social media to strategically build brands, capture attention, and generate advocacy. You have a pulse on culture. You obsess over the perfect emoji. You’ve worked on highly creative social marketing campaigns for consumer brands. And you have a deep understanding of social platform capabilities (Twitter, Instagram, TikTok) and their user behaviors/communities. This is a unique opportunity for someone who loves to be challenged intellectually, operates with flexibility, and leads with kindness to have an outsized impact on the future of Venmo.

Job Description:

Position: Social Media Marketing Manager, Venmo

Location: San Francisco, New York

Reports to: Head of Social, Venmo

Level: 25

About Venmo
“Just Venmo me.”

You may have heard—or used—this phrase before. Venmo has reached verb-status, becoming synonymous with “to pay back.” But Venmo isn’t just about transactions. It’s about interactions. It’s where your money finds meaning as you share, connect, and split purchases with friends. People love sending money with Venmo, and we`ve come a long way from our humble beginnings as a P2P app.

Owned by PayPal, Venmo is growing by leaps and bounds. With over 78M users, Venmo has created a product that people truly love. But we’re only just getting started.

We want to take the magic of sending money with Venmo and cascade it into every place where people use money. That means connecting people to their money in the most intuitive and fun way possible, then connecting people with each other. All that is going to take a lot of figuring out. Let’s figure it out together!

We’re looking for intellectually curious people who want to be inspired—and inspire others—to fundamentally change our relationship with money. We’re a team that pushes one another to be our best creative and analytical selves while supporting and celebrating each other along the way. Working at Venmo means hustling to tackle intellectual challenges, develop creative solutions, and drive outsize value to our customer base. It also means having fun and genuinely enjoying the work and the people. You’ll work with some of the smartest, most diverse, and forward-thinking people in the industry. This is an opportunity for someone who loves a challenge, wants to be stretched, build culture, and play to win.

Job Description Summary:

Venmo’s Social Team supports the growth of the business by inserting the brand into culture, driving awareness & engagement at scale, and fueling customer acquisition and advocacy via inspiring content and innovative platform tactics.

The Social Media Marketing Manager is both a creative and a strategic role. You’ll help shape our global social strategy, bringing the Venmo brand to life in new and creative ways and scale our reach and engagement across channels. The role is highly visible within the organization and requires collaboration across marketing, comms, product, customer support, legal, compliance, and risk. You will be the key point of contact for high-level stakeholders, external agencies, and partners—and you will report to the Head of Social.

The ideal candidate for this role is clever, creative, and has a passion for leveraging social media to strategically build brands, capture attention, and generate advocacy. You have a pulse on culture. You obsess over the perfect emoji. You’ve worked on highly creative social marketing campaigns for consumer brands. And you have a deep understanding of social platform capabilities (Twitter, Instagram, TikTok) and their user behaviors/communities.

This is a unique opportunity for someone who loves to be challenged intellectually, operates with flexibility, and leads with kindness to have an outsized impact on the future of Venmo.

What you’ll do:

  • Own all day-to-day social media operations for Venmo’s owned channels, inserting social-first thinking into everything we do

  • Develop new content ideas, strategies, and campaigns to grow and engage Venmo’s social audience

  • Oversee creative development and execution of always-on social content

  • Manage monthly editorial calendar to ensure all content is planned and aligned to relevant seasonal, cultural, and brand moments

  • Oversee community engagement efforts—including social insights, community management, surprise & delight moments, giveaways, and user-generated content curation

  • Lead internal and external stakeholders through complex processes—from brief and concepting to feedback, approvals, and execution

  • Manage agency partners to ensure flawless execution of always-on programs and campaigns

  • Deliver regular reports with comprehensive metrics and actionable insights to optimize content performance and future campaigns

  • Stay on top of social memes and culture, surfacing trends to share with the wider team; stay informed on the latest platform best practices; cultivate strong relationships with platforms (Twitter, Instagram, TikTok, etc.), gaining access to emerging features and technologies

What you’ll need:

  • 6+ years of experience managing social media and working on innovative social campaigns for consumer brands

  • Passion, energy, and enthusiasm for all things social; detailed knowledge and expertise around major social platforms

  • Ability to provide clear and concise feedback across a range of topics and audiences

  • Ability to art direct and ideate with create teams; design experience a plus

  • A deep understanding of the social ecosystem and how brands should participate in an authentic way

  • Experience managing complex workstreams involving internal stakeholders and external agencies

  • Robust knowledge of social media management tools; experience with Khoros and other social media management tools a plus

  • Experience managing social media crisis/brand reputation issues in real time with cross-functional stakeholders

  • Experience working with content creators/influencers

  • Understanding of how paid and organic content and strategies work together

  • Excellent communication, collaboration, and planning skills with meticulous attention to detail

  • Proven ability to creatively problem-solve and achieve results in a fast-paced and dynamic environment, often on short deadlines

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.





Published 2021-09-24

PayPal looks for a Social Media Associate, Venmo in New York, NY 10014 location.

How much Social Media Intern Jobs professional earns at PayPal?

The proposed salary for Social Media Intern Jobs position at PayPal is Confidential.

Social Media Associate, Venmo responsibilities at PayPal

According to the common industry standard, Social Media Intern Jobs specialist is in charge for the following activities.

Required Social Media Intern Jobs qualifications at PayPal

To be disscussed with candidate