Spring 2022 Virtual Intern, HBO Max UX Research

Spring 2022 Virtual Intern, HBO Max UX Research at WarnerMedia

$ Confidential

Company Overview

WarnerMedia is a powerful portfolio of iconic entertainment, news, and sports brands. We bring people, technology, and the world’s best storytellers together to drive culture and meaningful connection. We believe the enduring power of stories can open our eyes to the world, to each other, and to new and different perspectives.

HBO Max is where storytelling takes center stage and where creatives find a home with the support and resources to do their best work, no matter the genre or format. Whatever the viewer wants to watch is front and center and more of what they crave is easily discovered. It is where our exclusive HBO Max Originals and iconic entertainment brands thrive, with HBO, Warner Bros., DC, Turner Classic Movies, Cartoon Network and more delivering the greatest array of series, movies and specials for audiences of all ages. HBO Max launched in the US in May 2020 and will launch in Latin America and Europe during 2021.

Join us. Shape your story here.

APPLICATION DEADLINE: Friday, October 29 at 11:59 PM EST

The Job
As a member of the UX Research team, the UX Research intern will assist with conducting innovative qualitative research supporting the user experience of HBO Max video streaming service. User research insights fuel the design and development process to ensure a useful, usable, and delightful entertainment experience for our viewers. You will work closely with product teams to infuse user empathy and perspectives throughout the product development lifecycle.

The Daily

  • Collaborate with product management, design, and research teams to identify important research questions.

  • Work closely with UX researchers to support generative, iterative, and evaluative research to provide feedback on concepts, designs, and the end-to-end user experience.

  • Lead a capstone project including but not limited to; research study design, remote study coordination, moderating study sessions, data analysis, and working with teams on implementing study findings.

  • Dive into emerging UX topics to uncover user perspectives and best practices for video streaming to inform the product design process.

The Essentials

  • Experience with qualitative and/or quantitative methods, which may include interviews, surveys, ideation sessions, ethnographic field research, usability evaluation, statistical modeling, and diary studies.

  • In-depth understanding of user-centered design methods from generative field research to iterative design research to remote/lab-based usability tests.

  • Strong listening, analytical, and organizational skills with the ability to communicate and present research findings clearly.

  • Experience integrating research findings into product designs and practices.

  • Self-starter, highly organized with great attention to detail.

  • Agile/growth mindset, curiosity about users, passion for great design

The Nice-to-Haves

  • Degree or in-depth course work in UX Research, Human-Computer Interaction, Psychology, Computer Science, Cognitive Science, or a closely related field.

  • Proficiency with remote study and collaboration tools, like usertesting.com

  • Experience working as a researcher and collaborating with small product teams

  • Strong interest in media streaming services, viewing behaviors, and associated trends.

  • An online portfolio or work samples with study plans, reports, and outcomes.

Internship Program

  • Students must be currently enrolled in a college degree program for the full duration of the internship

  • Spring 2022 program dates are January 24th - April 15th; must be available for full program duration

  • Part-time schedule (16-24 hours/week) designed to work around class schedule

  • Company-issued computer provided for the duration of the internship program.

  • Competitive salary; relocation is not provided

  • Hands-on work with passionate, talented team members in your field Networking opportunities with industry-leading professionals

  • Engaging events including executive speakers sessions, professional development workshops, and more

The Perks

  • Exclusive WarnerMedia events and advance screenings
  • Paid time off every year to volunteer for eligible employees
  • Access to well-being tools, resources, and freebies
  • Access to in-house learning and development resources
  • Part of the WarnerMedia family of powerhouse brands

Warner Media, LLC and its subsidiaries are equal opportunity employers. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

Published 2021-10-13

WarnerMedia looks for a Spring 2022 Virtual Intern, HBO Max UX Research in Seattle, WA location.

How much Social Media Intern Jobs professional earns at WarnerMedia?

The proposed salary for Social Media Intern Jobs position at WarnerMedia is Confidential.

Spring 2022 Virtual Intern, HBO Max UX Research responsibilities at WarnerMedia

According to the common industry standard, Social Media Intern Jobs specialist is in charge for the following activities.

Required Social Media Intern Jobs qualifications at WarnerMedia

To be disscussed with candidate