Director of Marketing

Director of Marketing at

$ Confidential

Location: New York
Department: Marketing
Reporting to: Chief Operating Officer, Americas

Role Overview*

This role leads the Marketing, Public Relations, and Digital/Social Media teams for the Time Out Markets in North America. Leveraging in-market and above property resources, The Director of Marketing will provide framework and strategy for the growth and expansion of the Time Out Markets in North America while providing leadership of the diverse team of professionals within the marketing team. Using multiple marketing channels, this role will drive footfall and revenue across North America with the ultimate goal of cultivating lasting customer relationships and increasing lifetime value.

The Director of Marketing will also provide oversight over a focused team of industry professionals leading:

On-Property activations and special events

  • Digital audience acquisition, retention, and engagement through social media, digital display, and SEO.
  • Public Relations strategy, execution and agency management
  • CRM and Email Marketing Campaigns

The role will also serve as the primary liaison between Time Out Markets and the Time Out Media editorial team to advocate for the activities within the markets in all Time Out Publications. With particular emphasis on driving strategy, the position will also be responsible for achieving the overall marketing goals in the most targeted, trackable and efficient way possible within a predefined budget.

Key Responsibilities*

Work with individual market teams to set the marketing, PR and Digital Strategies to drive footfall and revenue through the market operations.

  • Develop and implement a cross-platform strategy linking the Market operations with Time Out Media to drive awareness across both platforms
  • Development and implement a marketing and PR strategy to attract TOM development and expansion opportunities.
  • Define and implement strategy for SEO, PPC and Affiliate activities to drive traffic and revenue to the markets.
  • Define and implement strategy for social media, community, blogs, affiliates etc to attract and retain new audience and consumers to the Time Out Markets.
  • Work with NA management teams to maximize online/offline acquisition targets and liaise with commercial teams to leverage existing partnerships
  • Manage Global CRM system for converting registrations to buyers and deliver repeat visits/purchases.
  • Ensure all messaging is on brand and within the Time Out Market guidelines, having significant input into the brand development in an online environment.
  • Develop, recruit and maintain highly effective results driven marketing organization
  • Provide analytics and reporting along with recommendations for optimization in each channel

Skills and Experience*


  • Minimum of 8 years of leadership of an integrated marketing team focused on driving strategy and execution across multiple venues
  • Bachelor’s degree in Marketing (or related discipline) required
  • Familiarity with P&LStatements and the Ability to Translate Marketing Efforts into Concrete business strategies
  • Fluent in English. Spanish and French a plus

Performance Indicators are a plus*

  • Trackable Increase in Market Traffic
  • Increased Revenues across the Market Portfolio
  • Growth in social followers, audience engagement and traffic
  • Increase in Development Inquiries and Opportunities
  • Trackable increase in the effectiveness of Email, Digital and Bounce-Back Marketing efforts
  • Increase in Brand Awareness
  • Senior management team monthly Kpis.

Interested in applying but don`t tick all the boxes on the list? Please apply, we`d still love to hear from you.

What we look for in a candidate*

Time Out is a company filled with individuals as diverse as the cities we live in and cover. At the same time there are common characteristics and values we all share. To join our team, you’ll want to…

Be commercially astute

  • Either have experience at or want to dive headfirst into a fast-paced transformative company in pursuit of excellence
  • Think globally
  • Have excellent communication and relationship building skills
  • Have a high sense of ownership, urgency and drive
  • Be a team player

About Our Culture

At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business.
US Media only: As our cities have reopened, we have embraced a hybrid way of working that gives us the opportunity to work remotely, as well as from the office; offering the flexibility that brings many benefits to our lives, as well as still providing a space where we can connect and collaborate as part of our Time Out community.

About Time Out Group plc

Time Out Group is a global media and leisure business that inspires and enables people to explore and enjoy the best of the city.
It all began in London in 1968 when Time Out helped people discover the exciting new urban cultures that had started up all over the capital. Since then, this iconic brand has consistently maintained its status as the go-to source of inspiration for both locals and visitors alike.
Time Out Group has been named one of the Most Innovative Companies for 2020 by Fast Company - this prestigious annual list honours the businesses making the most profound impact on both industry and culture, showcasing a variety of ways to thrive in today’s fast-changing world. The Group comprises two highly synergistic business divisions: Time Out Media and Time Out Market.
Time Out Media’s digital and physical media proposition comprises websites, mobile, social media, print and live events. Across these platforms, Time Out distributes its high-quality content – written and curated by local expert journalists – around the best food, drinks, culture, art, music, theatre, travel and entertainment in 328 cities and 58 countries. The Company is monetising this global reach and its strong traffic from a desirable audience via digital and print advertising as well as e-commerce. Since its launch 50 years ago, Time Out has become a global brand that advertisers and consumers love and trust.
Time Out Market is a food and cultural market leveraging the Time Out brand to bring the best of the city under one roof: its best chefs, drinks and cultural experiences – based on the editorial curation Time Out has always been known for. The world’s first food and cultural market experience based wholly on editorial curation, Time Out Market captures decades of local knowledge, independent reviews and expert opinions. Everything that is being offered in Time Out Market must have been reviewed with four or five stars, and not one star less, by independent Time Out journalists.

The first Time Out Market opened in Lisbon in 2014 and is now Portugal’s most popular attraction with 4.1 million visitors in 2019. Following this success, five new Time Out Markets opened in North America in 2019 in Miami, New York, Boston, Montréal and Chicago, and we recently celebrated the opening of Time Out Market Dubai in April 2021. A further pipeline of other global locations includes Porto, Prague, Abu Dhabi and London.
Across both business divisions, the Group’s mission is to help people around the world go out better.

Time Out is a dynamic, pioneering brand and so is our team. We want to work with the best and brightest talent because we work for the world’s greatest cities, the people enjoying them and the businesses in them. As a truly global team we get to collaborate with colleagues from New York to Paris, Tokyo and Sydney and beyond. It’s our integrity, passion, curiosity, creativity and openness that make us successful and a unique team.

Job Type: Full-time

Published 1970-01-01

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